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Frequently asked questions

Which devices are products compatible with?

Each product page includes compatibility information. Check the exact model before ordering.

How much is UK delivery?

Standard UK delivery is £2.99, free on orders of £30 or more. Express UK delivery is £5.99. See our Shipping & Delivery page for full details.

Can I pay by card?

Live card payment is not yet enabled on this website. While checkout shows Viva's demo environment, no real payment is taken and no order is fulfilled from it.

Can I cancel an online order?

Yes — you can cancel most orders within 14 days of receiving them, without giving a reason. See our Returns & Refunds Policy for full details.